Privacy Policy for DLearn

Last updated: 1st Dec 2025

Paragon Publications ("we," "our," or "us") operates the DLearn mobile application (the "App"). We are committed to protecting the privacy of our users ("you"), including children, parents, and teachers.

This Privacy Policy explains how we collect, use, and safeguard your information when you use DLearn. This policy is designed to comply with the Google Play Store requirements, the Children’s Online Privacy Protection Act (COPPA), and other applicable privacy laws.

1. Information We Collect

A. Information You Provide

• Account Information: If parents or teachers create an account to track progress, we may collect a username, email address, and password.
• User Content: We may collect data related to evaluation tests and progress levels to provide feedback on learning growth.

B. Automatically Collected Information

• Usage Data: We collect anonymous data on how the app is used (e.g., which lessons are most popular, session duration) to help us improve the educational experience.

C. App Permissions

To provide specific educational features, DLearn may request the following permissions:

• Touch/Drawing: Used for alphabet and number tracing features.

2. Children’s Privacy (COPPA Compliance)

Protecting children’s privacy is our top priority. We do not knowingly collect personal information (such as names, addresses, or phone numbers) from children under the age of 13 without verifiable parental consent.

3. How We Use Your Information

We use the information we collect to:

• Deliver educational content (vocabulary, tracing, pronunciation).
• Track and display learning progress and test results.
• Maintain and improve the stability of the App.
• Respond to customer support requests.

4. Third-Party Services

We may work with third-party service providers to help us operate the App. These parties are restricted from using your data for any purpose other than providing services to us.

• Analytics: We may use services (like Google Firebase Analytics) to understand usage trends. This data is anonymized and aggregated.

5. Data Security

We implement reasonable security measures to protect the security of your information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention and Deletion

We retain data only as long as necessary to provide the App's services.

• Local Data: Most progress data is stored locally on your device. Uninstalling the app may remove this data.
• Account Deletion Request: If you wish to request the deletion of any personal data we may hold (such as a parent account), please visit https://paragon.sadaynaal.com/DLearnDeactivation.html.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for any changes.